Service & Resources

Considering factors like where you are placing something, how to take care of your new sauna, pool or spa; and even what to do when you need service, are all very important questions that we help you through. Being locally owned in Lloydminster, we have many years of experience with the people here and their needs. We don’t just sell you a product, we build with you a relationship that will help everyone take proper care of your investment. Throughout the lifespan of your ownership, we build your confidence with training, walk you through troubleshooting, and work with you to problem solve or find solutions. This isn’t just a transaction to us, this is a promise of dedication to your future as an owner.   

Another common question that we see a lot as people shop around for hot tubs. Other companies often wear a badge of pride stating how many jets a tub has. More means more, right? More jets, more value, more fun, more money. But that’s not always the case is it? What if one jet could do what two smaller jets do? What if six jets are placed somewhere that irritates the skin or produces too much (or too little) pressure?

This is a common thing that often is overlooked when someone is boasting to you about jet numbers. No matter where you go, your biggest questions should not be “How many jets?” but rather “What kind of jets?”. Jets are meant to massage specific parts of your body in very particular ways, which is why we offer free wet tests to feel for yourself what jets really mean to you. We value the proof in the product and experience itself to speak for us. Things like HydroTherapy™, Aqualibrium™, and our PowerPro® Jets. Some models have deep tissue jets, others have jets at your feet. You would not want a powerful MX jet placed at your feet for example, as your feet are some of the most sensitive areas on your body. Gentler is better in that case. You also would not want an NX jet- or neck jet, at your back or shoulders where you would barely feel it. Our jets are placed strategically and curated intentionally for maximum effectiveness. Not only that, but we have other features that further fine tune your massage and customize your experience. All without once mentioning the number of jets. 

There is a reason brand names like Jacuzzi® become synonymous with their products. It can be fun to see what you think of first when asked for a carbonated soft drink, or what name comes to mind when looking for a tissue box or small bandage. Sometimes though, what you think of first really is synonymous with the word- because it was the beginning of something, and therefore tied directly to a name or brand. Jacuzzi® is often used to refer to hot tubs, because for decades, they were one and the same. Every hot tub was a Jacuzzi, and every Jacuzzi a hot tub. It wasn’t until they sold their first few generation patents that we started to see competition build in the market. We can now clearly see that not all hot tubs are Jacuzzis. It was this decision that made people realize that not just anyone could deliver on the HydroTherapy™ Jacuzzi® brought to homes first. They couldn’t create something that almost 70 years of research and study continues to perfect. It showed the world why Jacuzzi® is not just first in innovation and quality, but in your mind as well. Others can make hot tubs sure, but only we can deliver on a Jacuzzi®. 

The short answer is, it depends. Many people struggle with knowing if a hot tub will be worth it to them and the answer is always dependent on what it is you are looking for, no one else can really answer that question for you.  What I can say is that industry research shows 76% of owners use their hot tub at least twice a week. Many often find it is a major part of their routine now and are surprised to say they can’t imagine their life without one. Warm water has been beneficial to overall health for centuries. It relieves stress, improves sleep, boosts circulation, and helps with cardiovascular health. It also gives you a space to relax from long days, sore muscles, and joint pain- whether you are an athlete, working full time, or a weekend warrior in your own right. Our days can be stressful, and connecting with family can also be hard. Having something that provides such versatility in your backyard can be a game changer. Jacuzzi® talks frequently about how lifestyles lead so heavily into productivity and the “TO DO” lists that pilot our lives. That's why we are pioneers of the UNDO® mentality. If that sounds like something you need, then I think you already have your answer.